Privacy Policy

We respect the privacy of visitors and clients. This Privacy Policy describes how we collect, use, disclose and protect personal information when you use our website or engage our appraisal services.

1. Information We Collect:

We may collect personal information including:

• Name, address, email, telephone number

• Organization/role, job title, asset or assignment details

• Billing or payment information (where applicable)

• Usage data from our website (cookies, server logs, IP address)

2. Use of Your Information:

We use your information to:

• Respond to inquiries and service requests

• Provide appraisal services and deliver reports

• Communicate updates, billing or operational matters

• Improve our website and services

• Comply with legal and regulatory obligations

3. Disclosure of Information:

We do not sell personal information to third parties. We may share information with:

• Our service providers and partners under confidentiality agreements

• Carriers/TPAs or parties to an assignment (as required for the appraisal)

• Legal or regulatory bodies as required by law

We ensure appropriate safeguards when sharing.

4. Data Security:

We maintain administrative, technical and physical safeguards to protect your personal information from unauthorized access, disclosure, modification or destruction—such as encryption, secure portals, restricted access. Example practices such as those used in appraisal management guide our approach. 

5. Cookies and Tracking:

Our website may use cookies or similar technologies to collect usage data and improve user experience. You may disable cookies via your browser settings, but this may affect some functionality.

6. Your Rights:

Depending on your jurisdiction, you may have rights to access, correct or delete your personal data. Please contact us for assistance.

7. Changes to This Policy:

We reserve the right to update this Privacy Policy at any time. Changes will be posted here with an updated “Last Updated” date.

8. Contact Us:

If you have questions or concerns about this policy or our data practices, please contact us at:

appraisals@truenorth.com